Privacy Policy

SportCanadaUnderwriters.com (SportCanadaUnderwriters) Privacy Notice

 

SportCanadaUnderwriters and its affiliates is a unique and innovative tech-enabled property and casualty, accident and medical and related coverage insurance brokerage. SportCanadaUnderwriters is committed to protecting your privacy and the privacy of its clients. This Privacy Notice describes how SportCanadaUnderwriters collects personal information. This Notice applies to any personal information you provide and any personal information we collect from other parties.

When do we collect your information?

SportCanadaUnderwriters collects personal information when:

  • you contact us or we perform services for you
  • we provide services for our clients
  • you register on our website or email distribution lists
  • you RSVP to or attend our events
  • you interact with us through social media
  • you apply for a job at SportCanadaUnderwriters

What information do we collect?

In the course of interacting with you or providing our products and services, SportCanadaUnderwriters may collect personal information from you or other sources, which may include the following:

  • Name and contact information (e-mail address, mailing address, phone number, mobile number, etc.)
  • Insurance policy and claim information

If you provide us with sensitive personal information, you expressly consent that we may collect, use and disclose this information to appropriate third parties for the purposes described in this Notice. If you provide personal information about other individuals such as employees or dependents, you agree that you are responsible for obtaining their consent prior to your disclosure to us.

How do we use your personal information?

We process personal information that is provided by you or our clients in order to perform services. The processing of your personal information depends on the type of services we provide, applicable laws, regulatory guidance and professional standards. It is the obligation of our client to ensure that you understand that your personal information will be disclosed to SportCanadaUnderwriters.

All processing of your personal information is conducted in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

We collect, use, and disclose personal information only for purposes that a reasonable person would consider appropriate under the circumstances.

It is our policy to obtain your informed consent before or at the time of collection, unless otherwise permitted or required by law.

What justifies our use of personal information?

Our use of personal information is guided by the following considerations:

  • Your consent (express or implied, as appropriate)

  • The collection, use or disclosure is necessary to fulfill the purpose identified at the time of collection

  • We have legal or contractual obligations

  • You have voluntarily provided the information to us

Do we collect information from children?

SportCanadaUnderwriters does not intentionally collect information from children.

How long do we retain your personal information?

SportCanadaUnderwriters collects and processes personal information in connection with providing its clients with various services, each of which may be subject to minimum or maximum retention periods, as required by law or SportCanadaUnderwriters’ Record Retention Policy.

SportCanadaUnderwriters also maintains personal information supplied by former clients, and SportCanadaUnderwriters also manages this information in accordance with its Record Retention Policy.

Do we disclose your personal information?

We may share your personal information with other SportCanadaUnderwriters affiliates as part of the process of providing services to you. We may also share your personal information with service providers that you or SportCanadaUnderwriters has engaged to perform services for you as data processors. These service providers are bound by contracts that prohibit impermissible use or disclosure of your information.

Do we transfer your personal information across geographies?

For certain services offered by SportCanadaUnderwriters, personal information may be transferred outside of SportCanadaUnderwriters or to third parties that may operate outside of the United States, Canada, United Kingdom or European Union. Personal information may be transferred, processed, or stored in countries that are not regarded as ensuring an adequate level of protection for personal information under country/region laws.

When personal information is transferred outside Canada, we ensure that appropriate safeguards are in place to protect it in accordance with Canadian privacy law.

These safeguards may include contractual obligations, such as standard contractual clauses or third-party service agreements that require personal information to be handled in a manner consistent with Canadian privacy principles.

For more information about the safeguards we have put in place, please contact us at info@SportCanadaUnderwriters.com.

How do we protect your information?

SportCanadaUnderwriters protects personal information using physical, electronic, and procedural safeguards that are specifically designed to meet or exceed the requirements of applicable laws. All SportCanadaUnderwriters employees receive training on the importance of protecting personal information, and only authorized employees have access to personal information. Subcontractors, consultants and agents are contractually bound to maintain protection of personal information and are not permitted to use the information for any unauthorized purpose.

What choices do you have about your personal information or our communications?

SportCanadaUnderwriters is responsible for the personal information we collect and process. We remain accountable for personal information under our control, including when transferred to third parties.

You have certain rights related to the processing of your personal information, including:

  • The right to access and correct your personal information held by us

  • The right to withdraw your consent, subject to legal or contractual restrictions

  • The right to challenge our compliance with privacy obligations through our designated Privacy Officer

You have the right to unsubscribe from our communications by contacting us.

Please note: While we make every effort to fulfill requests promptly and without cost, we reserve the right to charge a reasonable fee where permitted by law. If we cannot fulfill your request, we will provide an explanation.

Website and External Links

This Privacy Notice describes the data privacy and protection policies of SportCanadaUnderwriters.

In addition, SportCanadaUnderwriters.com may contain links to other websites. This Privacy Notice only addresses your information that is received by SportCanadaUnderwriters. You are encouraged to review the privacy policies of each website you visit.

Changes to this Statement

This Notice may be changed at any time. Unless stated otherwise, all changes that occur will become effective immediately. By continuing to access the SportCanadaUnderwriters website, you agree to accept all terms and conditions outlined in this Notice.

Questions or Complaints

If you have any questions or complaints about this Notice, or about our data privacy or security policies in general you may email your comments to info@sportcanadaunderwriters.com or contact us by mail at:

SportCanadaUnderwriters.com
325 Front Street West
2nd Floor
Toronto, Ontario
M5V 2Y1

You also have the right to contact the Office of the Privacy Commissioner of Canada or your provincial privacy regulator if you have concerns about how we handle your personal information.